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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Dearden

Daniel Dearden

September 30, 2024

5  out of  5
rating by Daniel Dearden
"Definitely recommend. I was able to get WAY more coverage for my house and car, paying the same that I was paying somewhere else."
We responded:
"Daniel, I have enjoyed getting to know you. I appreciate how thorough you are in your decision making. I'm glad it worked out that we could get you more coverage for your home and auto. Thanks for taking the time to review our office!"
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Chelsea Marvell

September 24, 2024

5  out of  5
rating by Chelsea Marvell
"Bryant was great! He was pleasant to work with and genuinely seemed interested in helping us do what was best for us. Not only did he massively increase our coverage, but he did it at almost the same price we were paying with our previous company."
We responded:
"Chelsea thank you for reviewing our office! I appreciate the feedback. It was great to visit with you and understand your insurance needs. I look forward to working with you!"
Profile photo of Mike Roan

Mike Roan

August 28, 2024

5  out of  5
rating by Mike Roan
"About 2 years ago, I switched my insurance (3 cars, Home Owners, Personal Property, and Umbrella) policies from USAA where I'd been for about 40 years to Bryant and State Farm. USAA had raised my premiums several times and become much less responsive and customer focused than it had been. Bryant's proposal for similar integrated insurance coverage saved me just over $2,000/year, which by itself was GREAT!!!! Over the past couple of years, I've reached out to him and his team several times. They have been pleasant, knowledgeable, and very capable in addressing all of my concerns and resolving any issues. (Sadly, I am not the easiest person to serve) Last month my car was hit by a US Foods semi parked in the middle of the turn lanes in downtown Provo. Apparently the driver did not see my car beside him (in the driving lane), and he pulled into it when the light turned green in front of my car. Bryant and his team provided some valuable assistance in navigating this situation. I highly recommend Bryant to other customers with high expectations who are also concerned about costs."
We responded:
"Thanks for reaching out Mike and letting us know how we are doing for you! Its a win-win when we can give you better coverage at a lower price. I appreciate you recommending us!"
Profile photo of Bonnie Busco

Bonnie Busco

August 28, 2024

5  out of  5
rating by Bonnie Busco
"Bryant came to my house and brought a new enlightenment to my insurance coverage. He was so kind and so helpful and I am pleased with the change of policies for my home and car. He gets a superior rating for customer service and kindness! I am happy to now to be with State Farm!"
We responded:
"Bonnie I really enjoyed helping you with your home and auto insurance! Thank you for giving me the opportunity. We work hard to make sure your insurance coverage is correct. I look forward to working with you in the future!"
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Josh VanCasteren

August 24, 2024

5  out of  5
rating by Josh VanCasteren
"Best agent I've ever had. There's a attention to detail and looking in any way to help. Weather save money or make any issue that you have be a little easier. Like he made your issue his top priority. Thank you Bryant."
We responded:
"Josh thanks for your review! We appreciate your feedback for our office. I am glad we are taking care of your needs."
Profile photo of Brayden Williams

Brayden Williams

August 12, 2024

5  out of  5
rating by Brayden Williams
"Bryant and his staff are top of the line. They (him & his staff) are very helpful and are always kind and courteous. They answer any questions that I’ve had. I’d definitely recommend him to anyone."
We responded:
"Brayden thank you for your review of our office. I am glad you find everyone helpful and courteous. We are here to serve you and give you the best experience possible. Thanks for your recommendation."
Profile photo of Pat Pelissie

Pat Pelissie

August 6, 2024

5  out of  5
rating by Pat Pelissie
"No matter what company you have for home and auto insurance, it is well worth a conversation with Bryant. It is remarkable how much money I have saved."
We responded:
"Pat it was a pleasure sitting down with you and being able to review your insurance needs! Thank you for giving our office a 5 star review. I am glad we could give you better coverage at a reduced rate of what you were paying before."
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aubrey richey

August 5, 2024

5  out of  5
rating by aubrey richey
"We have used this office for renters' insurance for the past two years. They are prompt and helpful and offer a better value than others."
We responded:
"Aubrey thanks for taking the time to review our office. We appreciate you trusting us with your renters insurance needs."
Profile photo of David Clifford

David Clifford

August 2, 2024

5  out of  5
rating by David Clifford
"My wife and I had the pleasure of reviewing our homeowners and auto insurance policies with Bryant Johnson of State Farm recently. Bryant is in our opinion a very knowledgeable and experienced agent. We discussed our policies in detail and were able to improve our coverage considerably and save quite a bit of money in the process. We highly recommend Bryant and encourage consulting with him about your insurance needs. Thank you Bryant for a pleasurable and professional experience. David and Mercedes Clifford Provo Utah"
We responded:
"David and Mercedes thank you for reviewing our office. I enjoyed spending time with you to see where we could save you money and give you more coverage on your home and auto insurance. We have put a good plan in place that will protect you from the unexpected. Know that we appreciate you doing business with our office!"
Profile photo of Anna Barlow

Anna Barlow

August 1, 2024

5  out of  5
rating by Anna Barlow
"Kadie was super helpful! I had a great experience!"
We responded:
"Anna thanks for giving our office a 5 star review. I agree with you Kadie is so great! We appreciate you!"
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robert smead

August 1, 2024

5  out of  5
rating by robert smead
"Bryant does a great job. Our previous insurance was no longer going to insure in Utah. Bryant provided us with better options and we are happy. At least 2-3 family members and friends recommended him to us."
We responded:
"Robert it was a pleasure to meet you and your wife. Its always a bonus when we can give your much more insurance coverage at a significant discounted rate. Thanks for letting me look at that for you. We appreciate your business!"
Profile photo of Jeremy Willden

Jeremy Willden

July 25, 2024

4  out of  5
rating by Jeremy Willden
"Revised July 2024: State Farm, overall, has been a great provider for our insurance policies since I started driving at age 16. The fact that it is owned by the policyholders instead of shareholders helps make it less expensive than it might otherwise be. In particular, our agent and the team at his office have been great at handling our questions, concerns, and adjustments to our policies to cover the higher replacement costs as well as the higher overall coverage we've needed as we have started and raised a family, and now as they are starting to move out on their own, to help them get their own coverage going forward. However, the rate increases on our auto policies (with no accidents, no young drivers, and much more) have been unjustifiable. We are paying twice what we paid just a few years ago. Inflation is one thing, but near 100% increase over 5-7 years doesn't make sense. This is the fault of State Farm, rather than our agent, though."
We responded:
"Jeremy we appreciate your business and you reviewing our office! Our goal is to make sure we answer your questions and concerns. This helps us be able recommend the correct coverages that fit your needs. Thanks so much for taking the time to give us some feedback."
Profile photo of Donlu Thayer

Donlu Thayer

July 23, 2024

5  out of  5
rating by Donlu Thayer
"Bryant was helpful, personable, clear. Saved me A LOT of money in a short and efficient interview."
We responded:
"Thank you Donlu for allowing me to help you with your auto and home insurance needs. I enjoy being able to give you more coverage and help you save money! Thanks for your 5 star rating of our office."
Profile photo of Spencer Neff

Spencer Neff

June 19, 2024

5  out of  5
rating by Spencer Neff
"Great people. Timely and friendly service. I highly recommend!"
We responded:
"Thanks for reviewing our office Spencer. It has been fun working with you and your family. Thank you for recommending us!"
Profile photo of Tom Hirtzel

Tom Hirtzel

June 18, 2024

5  out of  5
rating by Tom Hirtzel
"I had a great experience working with Kadie to update my auto insurance as we purchased a new vehicle. There were a few challenges to overcome with the change of insurance, but Kadie handled it like a pro and made the experience a pleasant and easy one! Thanks!!"
We responded:
"Tom thank you for taking the time to let us know how we are doing concerning your auto insurance! We are lucky to have Kadie in our office. We look forward to helping you with your insurance needs in the future. "
Profile photo of Jon Copple

Jon Copple

May 14, 2024

5  out of  5
rating by Jon Copple
"I've never experienced a better level of service from an insurance agency. Bryant and his team are top notch and very attentive. Not only do they deliver great service, their value of insurance offering was much greater than my previous providers."
We responded:
"Jon we appreciate your review of our service! We pride ourselves on making sure your coverages are correct and we look at all angles of your risk. Again, thanks for taking the time to assess our office. We look forward to working with you."
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Ian A

May 4, 2024

2  out of  5
rating by Ian A
"Rates have doubled for no reason. I mean, literally doubled!!!"
We responded:
"Ian, thanks for reaching out. Insurance costs have gone up due to inflation, claim costs and a lack of mechanics. I would be happy to discuss your policies with you. Even with these challenges, State Farms rates have still gone up less than a lot of other companies. "
Profile photo of Hutch Beans

Hutch Beans

April 1, 2024

5  out of  5
rating by Hutch Beans
"We were getting robbed by our previous broker and asked a friend for a referral. We found Ashlee at State Farm who was excellent to work with and helped us get out of our mess. She did it very professionally and explained the market. All of our questions were answered and we couldn’t be any happier. Thank you!"
We responded:
"Hutch thank you for reviewing our office! I am glad we could dial in your coverages and find the best price for you. Ashlee is great and very knowledgeable. We are lucky to have her. Thanks again for letting us know how we are doing."
Profile photo of Jaxon Davis

Jaxon Davis

April 1, 2024

5  out of  5
rating by Jaxon Davis
"Great service! They take care of their customers. They will sit and explain what your coverage means and what you can use it for. They also have great rates for a great price!!!"
We responded:
"Jaxon thank you for allowing us to take care of your accounts. We want you to know how your coverages work so there are no surprises. I am glad we could get you the right price with great service!"
Profile photo of Bonnie Stone Call

Bonnie Stone Call

April 1, 2024

5  out of  5
rating by Bonnie Stone Call
"Laynee is very knowledgeable and kind. She helped set us up with home and auto insurance that we could afford. If you have been with the same company for a while you should have them give you a quote as well."
We responded:
"Bonnie thanks for coming into the office so we could review your home and auto insurance. It was really nice to meet you! Laynee is awesome and we love having her here in the office! We look forward to working with you in the future. "
Profile photo of Ralph Newman

Ralph Newman

April 1, 2024

5  out of  5
rating by Ralph Newman
"We switched to State Farm and Bryant Johnson's office a few years ago. We have been very happy with their customer service. We always get to talk to a live, local person, which is very important to us. Plus, no one could beat their price."
We responded:
"Thanks for giving us a review Ralph! We appreciate you doing business with us. We strive to give really good customer service that is personalized to your needs. Thanks again for taking time out of your day to let us know how we are doing."
Profile photo of Marshyl Cloward

Marshyl Cloward

March 19, 2024

5  out of  5
rating by Marshyl Cloward
"Been a customer of Bryant Johnson, State Farm for almost 20 years. Absolutely love working with his team and his fantastic company. They are always super friendly, prompt and communication, proactive, and always looking to find the best ways to cover our family at the best possible costs. Super supportive team that really values customers like they were family. :-) Holly, Nicole, Kadie, all wonderful team members!"
We responded:
"In our busy world I appreciate you taking the time Marshyl to give us a review. I agree with you about our team they are prompt and great at communication. Our goal is to prioritize our clients and their needs. Thank you for being a great client!"
Profile photo of Isai Lopez

Isai Lopez

March 19, 2024

5  out of  5
rating by Isai Lopez
"We have been insured with Bryant’s office for awhile and have had an amazing experience. Not only him but his whole office has made sure our family knows and understands our coverages with our homeowners, auto and life insurance. Having a Spanish speaker in office has helped us a lot as well!"
We responded:
"Thank you for your review Isai! It is important for us to have the right conversations in our office concerning your home, auto and life insurance. I am glad we were able to dial that in for you. We look forward to working with you!"
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steve flinders

March 13, 2024

5  out of  5
rating by steve flinders
"Great folks, excellent customizable service home and car plans! They answered all our lengthy questions with patience."
We responded:
"Steve, thanks for coming in and reviewing your coverages with us. We appreciate your trust in us!"
Profile photo of Josh Penner

Josh Penner

February 29, 2024

5  out of  5
rating by Josh Penner
"I live out of town and needed to purchase car insurance for my daughter who's an international student in Provo. I called Bryant Johnson State Farm Ins. and Kadie was outstanding to deal with! Very polite, professional, and able to answer all of my questions. The process was seamless and we were able to complete everything over phone and text. I am so grateful for the great service and care I received. All in all it was a great experience."
We responded:
"Josh thank you for reviewing our office. Kadie is the best! I am glad you felt like our service was professional and all your questions were answered. We try to make the process seamless and as easy as possible for you. Again, thanks for your comments."