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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tricia Dawn Reynolds

March 20, 2025

5  out of  5
rating by Tricia Dawn Reynolds
"We want to thank Bryant Johnson State Farm Agency (special shout out to Kadie) for walking us through our options and helping us with our policies for our home and vehicles. We look forward to a continued relationship with their agency and highly recommend their services!"
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Brenton King

March 20, 2025

5  out of  5
rating by Brenton King
"My previous agent worked with many insurance companies and told me I had the very best available for the price. I was told my home was very hard to insure because of my pool and especially the pool slide. I trusted that I had good insurance but always felt that I was overpaying. In comes my “good neighbor” Bryant knocking on my door. I thought “what does it hurt to get a quote?”… I was blown away! When I received my State Farm quote I was ANGRY! Angry that I hadn’t switched years ago and that the last group had lied to me. My car insurance was cut in HALF, my home insurance dropped HUNDREDS, this was far more than just a 15% change. What about the coverage you may ask? 10x better coverage (like for real)!!! In comparison, my previous coverage that I had assumed was “great” never would have been enough. I’m now insured for the future against everything. I’m so glad that I answered the door that day and took the time to meet with Bryant!"
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Jeff Häderli

March 3, 2025

1  out of  5
rating by Jeff Häderli
"Take all of the 1 star reviews seriously. Bryant loves to undercut your current insurance, get the policy in place and sit back and collect the commissions... when it comes to being an advocate for YOU, he is nowhere to be found. My home policy was just deemed non-renewable for simple hail damage and roof replacement. Bryant did nothing to advocate. We do not live in a flood plain, we do not live close to any fire prone areas, we live in a very very low risk area. All he could say is that State Farm is following the rules of the State of Utah... pure bullshit. Stay away from this agency unless you enjoy headaches, no assistance and getting screwed for doing nothing wrong."
We responded:
"Jeff I am sorry that you feel that way. Our claims department determines when coverage is applicable. I called and spoke with them about all 5 of your claims that you filed in 2024. Unfortunately, claims affect your future eligibility and rates with every company. The agents office is not responsible for future eligibility. I wish you the best."
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Carlos Bermudez

February 28, 2025

5  out of  5
rating by Carlos Bermudez
"Had a couple hours to get home owners insurance and they worked super quickly and communicated great with me! Recommended for sure!"
We responded:
"Carlos thank you for reaching out to us about your home insurance. I am glad we could take care of that for you. We look forward to working with you. "
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Travis Katy McDonald

February 27, 2025

5  out of  5
rating by Travis Katy McDonald
"Have been with them for a very long time, haven’t had to have a windshield replaced in a very long time and they made the process super easy. I have converted my in-laws to them and saved them some big $$"
We responded:
"Travis and Katy thank you for taking time to review our office. We appreciate your kind remarks. They best compliment we receive is when you refer your family to us. Thank you!"
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Chase Inman

January 29, 2025

5  out of  5
rating by Chase Inman
"The customer service with this State Farm branch was fantastic. They were very communicative, and understanding of my questions and concerns. Highly recommend."
We responded:
"We appreciate your review of our office Chase! I am glad that you have had a good first experience with our office in answering your question and concerns. We look forward to being there for you in the future!"
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Cherish Germaine

January 29, 2025

5  out of  5
rating by Cherish Germaine
"Bryant and his team were amazing to work with! He made everything so easy for us. The appointments were set up where he came to our house, he made sure we understand all of our policies and helped us to get a great price! Very satisfied and will highly recommend to all my friends and family!"
We responded:
"Cherish thank you for your comments. It was fun to visit with you and make sure everything looked correct concerning your insurance. It's the best when we can give you more coverage for a better price! Thanks again for reaching out!"
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James Coleman

January 22, 2025

5  out of  5
rating by James Coleman
"Saved me money, and offered great service"
We responded:
"James it was great to meet you and be able to give you the best coverage for your needs. I appreciate your time you took to review your insurance policies with me. An added bonus was we gave you more coverage and saved you money. Thank you for reviewing our office!"
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Michael Karras

November 18, 2024

5  out of  5
rating by Michael Karras
"I love working with Bryant and his team. They're very patient, knowledgeable, and responsive. And not pushy at all!"
We responded:
"Michael thank you for your kind words about our office. We appreciate your business and the time you took to reach out. "
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Tlingit

November 7, 2024

5  out of  5
rating by Tlingit
"Great people, great products. I'm definitely happy."
We responded:
"Tlingit thank you for doing business with us! We appreciate your comments."
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John Barker

November 4, 2024

5  out of  5
rating by John Barker
"Bryant is a great agent with a lot of integrity, and his whole team is wonderful. I couldn't give a higher recommendation for who to get your insurance coverage from!"
We responded:
"John thank you for your review of our office! I enjoyed sitting down with you and reviewing your policies to make sure you had the best coverage. We appreciate your recommendation."
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Daniel Dearden

September 30, 2024

5  out of  5
rating by Daniel Dearden
"Definitely recommend. I was able to get WAY more coverage for my house and car, paying the same that I was paying somewhere else."
We responded:
"Daniel, I have enjoyed getting to know you. I appreciate how thorough you are in your decision making. I'm glad it worked out that we could get you more coverage for your home and auto. Thanks for taking the time to review our office!"
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Chelsea Marvell

September 24, 2024

5  out of  5
rating by Chelsea Marvell
"Bryant was great! He was pleasant to work with and genuinely seemed interested in helping us do what was best for us. Not only did he massively increase our coverage, but he did it at almost the same price we were paying with our previous company."
We responded:
"Chelsea thank you for reviewing our office! I appreciate the feedback. It was great to visit with you and understand your insurance needs. I look forward to working with you!"
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Mike Roan

August 28, 2024

5  out of  5
rating by Mike Roan
"About 2 years ago, I switched my insurance (3 cars, Home Owners, Personal Property, and Umbrella) policies from USAA where I'd been for about 40 years to Bryant and State Farm. USAA had raised my premiums several times and become much less responsive and customer focused than it had been. Bryant's proposal for similar integrated insurance coverage saved me just over $2,000/year, which by itself was GREAT!!!! Over the past couple of years, I've reached out to him and his team several times. They have been pleasant, knowledgeable, and very capable in addressing all of my concerns and resolving any issues. (Sadly, I am not the easiest person to serve) Last month my car was hit by a US Foods semi parked in the middle of the turn lanes in downtown Provo. Apparently the driver did not see my car beside him (in the driving lane), and he pulled into it when the light turned green in front of my car. Bryant and his team provided some valuable assistance in navigating this situation. I highly recommend Bryant to other customers with high expectations who are also concerned about costs."
We responded:
"Thanks for reaching out Mike and letting us know how we are doing for you! Its a win-win when we can give you better coverage at a lower price. I appreciate you recommending us!"
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Bonnie Busco

August 28, 2024

5  out of  5
rating by Bonnie Busco
"Bryant came to my house and brought a new enlightenment to my insurance coverage. He was so kind and so helpful and I am pleased with the change of policies for my home and car. He gets a superior rating for customer service and kindness! I am happy to now to be with State Farm!"
We responded:
"Bonnie I really enjoyed helping you with your home and auto insurance! Thank you for giving me the opportunity. We work hard to make sure your insurance coverage is correct. I look forward to working with you in the future!"
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Josh VanCasteren

August 24, 2024

5  out of  5
rating by Josh VanCasteren
"Best agent I've ever had. There's a attention to detail and looking in any way to help. Weather save money or make any issue that you have be a little easier. Like he made your issue his top priority. Thank you Bryant."
We responded:
"Josh thanks for your review! We appreciate your feedback for our office. I am glad we are taking care of your needs."
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Brayden Williams

August 12, 2024

5  out of  5
rating by Brayden Williams
"Bryant and his staff are top of the line. They (him & his staff) are very helpful and are always kind and courteous. They answer any questions that I’ve had. I’d definitely recommend him to anyone."
We responded:
"Brayden thank you for your review of our office. I am glad you find everyone helpful and courteous. We are here to serve you and give you the best experience possible. Thanks for your recommendation."
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Pat Pelissie

August 6, 2024

5  out of  5
rating by Pat Pelissie
"No matter what company you have for home and auto insurance, it is well worth a conversation with Bryant. It is remarkable how much money I have saved."
We responded:
"Pat it was a pleasure sitting down with you and being able to review your insurance needs! Thank you for giving our office a 5 star review. I am glad we could give you better coverage at a reduced rate of what you were paying before."
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aubrey richey

August 5, 2024

5  out of  5
rating by aubrey richey
"We have used this office for renters' insurance for the past two years. They are prompt and helpful and offer a better value than others."
We responded:
"Aubrey thanks for taking the time to review our office. We appreciate you trusting us with your renters insurance needs."
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David Clifford

August 2, 2024

5  out of  5
rating by David Clifford
"My wife and I had the pleasure of reviewing our homeowners and auto insurance policies with Bryant Johnson of State Farm recently. Bryant is in our opinion a very knowledgeable and experienced agent. We discussed our policies in detail and were able to improve our coverage considerably and save quite a bit of money in the process. We highly recommend Bryant and encourage consulting with him about your insurance needs. Thank you Bryant for a pleasurable and professional experience. David and Mercedes Clifford Provo Utah"
We responded:
"David and Mercedes thank you for reviewing our office. I enjoyed spending time with you to see where we could save you money and give you more coverage on your home and auto insurance. We have put a good plan in place that will protect you from the unexpected. Know that we appreciate you doing business with our office!"
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Anna Barlow

August 1, 2024

5  out of  5
rating by Anna Barlow
"Kadie was super helpful! I had a great experience!"
We responded:
"Anna thanks for giving our office a 5 star review. I agree with you Kadie is so great! We appreciate you!"
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robert smead

August 1, 2024

5  out of  5
rating by robert smead
"Bryant does a great job. Our previous insurance was no longer going to insure in Utah. Bryant provided us with better options and we are happy. At least 2-3 family members and friends recommended him to us."
We responded:
"Robert it was a pleasure to meet you and your wife. Its always a bonus when we can give your much more insurance coverage at a significant discounted rate. Thanks for letting me look at that for you. We appreciate your business!"
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Jeremy Willden

July 25, 2024

4  out of  5
rating by Jeremy Willden
"Revised July 2024: State Farm, overall, has been a great provider for our insurance policies since I started driving at age 16. The fact that it is owned by the policyholders instead of shareholders helps make it less expensive than it might otherwise be. In particular, our agent and the team at his office have been great at handling our questions, concerns, and adjustments to our policies to cover the higher replacement costs as well as the higher overall coverage we've needed as we have started and raised a family, and now as they are starting to move out on their own, to help them get their own coverage going forward. However, the rate increases on our auto policies (with no accidents, no young drivers, and much more) have been unjustifiable. We are paying twice what we paid just a few years ago. Inflation is one thing, but near 100% increase over 5-7 years doesn't make sense. This is the fault of State Farm, rather than our agent, though."
We responded:
"Jeremy we appreciate your business and you reviewing our office! Our goal is to make sure we answer your questions and concerns. This helps us be able recommend the correct coverages that fit your needs. Thanks so much for taking the time to give us some feedback."
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Donlu Thayer

July 23, 2024

5  out of  5
rating by Donlu Thayer
"Bryant was helpful, personable, clear. Saved me A LOT of money in a short and efficient interview."
We responded:
"Thank you Donlu for allowing me to help you with your auto and home insurance needs. I enjoy being able to give you more coverage and help you save money! Thanks for your 5 star rating of our office."
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Spencer Neff

June 19, 2024

5  out of  5
rating by Spencer Neff
"Great people. Timely and friendly service. I highly recommend!"
We responded:
"Thanks for reviewing our office Spencer. It has been fun working with you and your family. Thank you for recommending us!"